Assisted Living NAPA, CA

Speak to a local senior living advisor now:

Assisted Living Facilities in Napa, CA

Select your timeline and budget to compare options.

Who should we share the results with?

We value your privacy. This is a . By clicking Get My Results, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

NAPA is ranked #142 out of 574 cities that we've reviewed in California for assisted living affordability. The average cost of an assisted living facility in the city is $4,350 monthly. The lower priced assisted living homes in the NAPA area can cost as little as $2,579 per month, while the most luxury senior living communities can go as high as $7,324 per month. Assisted living in NAPA is more affordable when priced against NAPA county, CA, which has an average cost of $4,356 per month and can range from $2,580 to $7,313. Generally speaking, senior citizens can expect to pay $6 less monthly for one of the assisted living facilities in NAPA compared to the ones located in other parts of NAPA county.

Assisted living in Napa, California caters to individuals seeking a supportive and comfortable environment as they navigate the later stages of life. Napa, renowned for its scenic vineyards and pleasant climate, offers a variety of assisted living facilities to meet the unique needs of its senior residents. These facilities provide a range of services to assist with daily activities while fostering a sense of community and independence.

When considering assisted living in Napa, it's essential to understand the financial aspect. Many residents finance their stay through a combination of personal savings, pensions, and social security benefits. Additionally, some may explore long-term care insurance options. Medicaid, for those who qualify, can also be a valuable resource for covering the costs associated with assisted living. Exploring these financial avenues can help families make informed decisions about the affordability and sustainability of assisted living in Napa.

Napa, situated in the heart of Northern California's wine country, is surrounded by neighboring cities such as Sonoma, Vallejo, and Fairfield. This proximity to other communities offers families various options when choosing an assisted living facility. Availability of assisted living homes varies, providing a range of choices for seniors looking to transition into a supportive living environment. These facilities offer different types of accommodations, including private rooms, shared apartments, and various levels of care tailored to individual needs.

Assisted living facilities in Napa typically provide a continuum of care, adapting to residents' evolving needs. From independent living to assistance with daily activities and specialized memory care, these facilities aim to create a seamless transition as residents age. Moving to assisted living in Napa can offer seniors an opportunity to maintain their independence while receiving the necessary support to enhance their quality of life. The welcoming atmosphere and community engagement within these facilities contribute to a fulfilling and comfortable living experience.

Below is a list of 29 assisted living facilities in Napa, CA area. This list includes small assisted living homes that offer residential board and care and larger communities in Napa and nearby.

    Stayman Estates-maher Assisted Living Facility in NAPA, California
  1. Stayman Estates-maher
  2. Stayman Estates-maher provides assisted living care in Napa, California. It can accommodate a maximum of 6 55 and older adults at a time. With a location at 4147 Maher Street, in the 94558 area code inside Napa county, Stayman Estates-maher assists those elderly adults who need assistance with daily tasks. Some of the amenities offered by Stayman Estates-maher may include supportive services, a licensed nurse and memory care activities. Stayman Estates-maher is licensed by California to provide assisted living care, with license number 286801894.

    Nazareth Classic Care Of Napa Assisted Living Facility in NAPA, CA
  3. Nazareth Classic Care Of Napa
  4. Nazareth Classic Care Of Napa specializes in providing assisted senior living in Napa county, California. It includes a total of 46 one bedrooms and studios for seniors. Nazareth Classic Care Of Napa may be pet-friendly and may provide assistance with moving around, eating and putting on clothes to any seniors living in Napa, CA and surrounding areas. Nazareth Classic Care Of Napa is located at 2465 Redwood Road, 94558 zip code. Nazareth Classic Care Of Napa may provide services like: scheduled transportation to appointments, walking paths and a staff dietitian.

    Assisted Living Napa Valley I Assisted Living in NAPA, California
  5. Assisted Living Napa Valley I
  6. When looking for assisted senior living in Napa, California, you will find Assisted Living Napa Valley I as an excellent luxury senior care option. It contains a total of 6 assisted living units. It is located at 2025 Clay Street, 94559 zip code and may include services such as fitness activities, outdoor walking grounds and bathroom reminders. Its license number is 286803607. Assisted Living Napa Valley I provides assisted living not only to Napa residents, but also to all Napa county residents as well.

    Elegant Guest Home Assisted Living in NAPA, CA
  7. Elegant Guest Home
  8. If you require help with daily living, Elegant Guest Home, located at 3851 Linda Vista Avenue in the 94558 zip code area can assist you or your loved one to find the help with daily living you need in Napa, California. Elegant Guest Home has a total capacity of 6 older adults. It may offer 24-hour awake staff, outdoor walking grounds and bathroom reminders. Elegant Guest Home is licensed with California and its license number is 280110956.

    Assisted Living Napa Valley Ii Assisted Living Community in NAPA, California
  9. Assisted Living Napa Valley Ii
  10. Assisted Living Napa Valley Ii has a capacity of 6 older adults. Assisted Living Napa Valley Ii may provide amenities that include: social activities, walking and jogging paths and pet-friendly services. It is located at 3100 Hamilton Street, and it is fully capable to provide assisted living to Napa, CA elderly residents. Assisted Living Napa Valley Ii is licensed with California and its license number is 286803608.

    Stayman Estates - Jomar Assisted Living Community in NAPA, CA
  11. Stayman Estates - Jomar
  12. Located at 3684 Jomar Drive, inside 94558 zip code area in Napa county, Stayman Estates - Jomar provides assisted senior living to Napa, CA senior citizens and may include amenities such as a barbershop, unique service plans and meals approved by a dietitian. Stayman Estates - Jomar can accommodate up to 6 seniors at a time. Stayman Estates - Jomar has official license # of 286803009.

    A Hidden Knoll Assisted Living Center in NAPA, California
  13. A Hidden Knoll
  14. Situated at 3158 Browns Valley Road, Napa, California, 94558, A Hidden Knoll can assist any Napa county senior citizens with activities of daily living and may provide services that include scheduled transportation, highly trained staff and a registered dietitian. A Hidden Knoll can provide long-term assisted living to a maximum of 6 seniors at a time. Its license number is 280111921.

    Stayman Estates - Arcadia Assisted Living Center in NAPA, CA
  15. Stayman Estates - Arcadia
  16. Older adults looking for assisted senior living in Napa, California will find Stayman Estates - Arcadia, located at 1630 Arcadia Court inside 94558 zip code as a great option for all of their care needs. Stayman Estates - Arcadia is able to care for up to 6 seniors and may allow seniors to stay with cats and small dogs. California records show that Stayman Estates - Arcadia has a license number of 286801487. With amenities that may include around-the-clock staff, laundry and meals approved by a dietitian, Stayman Estates - Arcadia will be an excellent senior living option for any older adult.

    Meadows Of Napa Valley Assisted Living Home in NAPA, California
  17. Meadows Of Napa Valley
  18. With a location at 1800 Atrium Parkway in Napa county, Meadows Of Napa Valley shines at providing assisted living services for seniors in Napa, CA as well as those who live in nearby cities. Meadows Of Napa Valley may offer amenities such as all snacks and meals, unique service plans and incontinence management. Meadows Of Napa Valley is capable of taking care of a maximum of 350 Napa senior citizens and provides several levels of senior care. Meadows Of Napa Valley has an official license to provide senior living for Napa, CA residents, with license # 286801070.

    Piner's Guest Home Assisted Living Home in NAPA, CA
  19. Piner's Guest Home
  20. Piner's Guest Home, located at 1800 Pueblo Avenue offers assisted living and care in Napa, California and may provide amenities such as accommodation for special diets, gardens and health checkups. Piner's Guest Home is equipped to care for up to 28 elderly seniors from 94558 zip code in Napa county and nearby areas. Piner's Guest Home is licensed to provide assisted senior living services in Napa, California, with license # 280100627.

    Brookdale Napa Assisted Living NAPA, California
  21. Brookdale Napa
  22. Brookdale Napa provides assisted living care in Napa, California. It can accommodate a maximum of 108 elderly adults at a time. With a location at 3255 Villa Lane, in the 94558 area code inside Napa county, Brookdale Napa assists those elderly adults who need aid with activities of daily living. Some of the amenities offered by Brookdale Napa may include a barber and beauty shop, medication help and Alzheimer’s care services. Brookdale Napa is licensed by California to provide senior living, with license number 286800493.

    Berkshire Assisted Living NAPA, CA
  23. Berkshire
  24. Berkshire specializes in providing assisted living in Napa county, California. It includes a total of 72 studio and 1-bedrooom apartments for 55 and over adults. Berkshire may be pet-friendly and may provide help with taking a bath and getting dressed to any seniors living in Napa, CA and surrounding areas. Berkshire is located at 2300 Brown Street, 94558 zip code. Berkshire may include services such as: accommodation for special diets, personal laundry and Alzheimer’s care services.

    Stayman Estates-joseph Assisted Living Facility in NAPA, California
  25. Stayman Estates-joseph
  26. When searching for senior living in Napa, California, you will find Stayman Estates-joseph as an excellent luxurious senior care option. It has a total of 6 assisted living units. It is located at 769 Joseph Court, 94558 zip code and may provide services such as community outings and social gatherings, personalized service plan and continence care. Its license number is 286803237. Stayman Estates-joseph provides assisted living not only to Napa residents, but also to all Napa county residents as well.

    Aegis Assisted Living Of Napa Assisted Living Facility in NAPA, CA
  27. Aegis Assisted Living Of Napa
  28. If you need assistance with everyday tasks, Aegis Assisted Living Of Napa, located at 2100 Redwood Road in the 94558 zip code area can help you or your loved one to locate the assistance and care you need in Napa, California. Aegis Assisted Living Of Napa has a total capacity of 56 older adults. It may include a beauty shop, a court yard and help with daily living. Aegis Assisted Living Of Napa is licensed with California and its license number is 286803028.

    Pueblo House Assisted Living in NAPA, California
  29. Pueblo House
  30. Pueblo House has a capacity of 6 elderly adults. Pueblo House may offer amenities that include: arts & crafts, specialized intervention program and emergency pendants. It is located at 2600 Brown Street, and it is fully capable to provide assisted living services to Napa, CA older adults. Pueblo House is licensed with California and its license number is 286803619.

    Choctaw House North Assisted Living in NAPA, CA
  31. Choctaw House North
  32. Located at 2529 Vine Hill Court, inside 94558 zip code area in Napa county, Choctaw House North provides assisted senior living to Napa, CA senior citizens and may include amenities such as basic housekeeping, laundry services and an on-site dietitian. Choctaw House North can accommodate up to 6 seniors at a time. Choctaw House North has official license # of 286801829.

    Stayman Estates - Alston Assisted Living Community in NAPA, California
  33. Stayman Estates - Alston
  34. Located at 115 Alston Lane, Napa, California, 94558, Stayman Estates - Alston can assist any Napa county elderly adult with everyday tasks and may provide amenities that include transportation to doctor's appointments, personal laundry and dementia care services. Stayman Estates - Alston can provide assisted living services to a maximum of 6 seniors at a time. Its license number is 286803394.

    La Homa Guest Home Assisted Living Community in NAPA, CA
  35. La Homa Guest Home
  36. Older adults looking for assisted senior living in Napa, California will find La Homa Guest Home, located at 1161 La Homa Drive inside 94558 zip code as a great option for all of their care needs. La Homa Guest Home is able to care for up to 6 senior citizens and may allow seniors to stay with cats and small dogs. California records show that La Homa Guest Home has a license number of 286803041. With services that may include a barber and beauty shop, tailored service plans and meals approved by a dietitian, La Homa Guest Home will be a perfect senior living choice for any elderly person.

    Nazareth Rose Garden Of Napa Assisted Living Center in NAPA, California
  37. Nazareth Rose Garden Of Napa
  38. With a location at 903 Saratoga Drive in Napa county, Nazareth Rose Garden Of Napa shines at providing assisted living services for seniors in Napa, CA as well as those who live in nearby areas. Nazareth Rose Garden Of Napa may provide amenities such as supportive services, medication dispensing and a staff dietitian. Nazareth Rose Garden Of Napa is equipped of caring for a maximum of 44 Napa senior citizens and provides multiple levels of senior care. Nazareth Rose Garden Of Napa has an official license to provide senior living for Napa, CA residents, with license # 286803264.

    Stayman Estates-west Pueblo Assisted Living Center in NAPA, CA
  39. Stayman Estates-west Pueblo
  40. Stayman Estates-west Pueblo, located at 2162 West Pueblo Avenue provides senior assisted living services in Napa, California and may include services such as engaging social activities, a garden and an emergency alert system. Stayman Estates-west Pueblo is equipped to care for up to 6 elderly seniors from 94558 zip code in Napa county and nearby areas. Stayman Estates-west Pueblo is licensed to provide assisted senior living services in Napa, California, with license # 286801312.

    Vintage House Assisted Living Home in NAPA, California
  41. Vintage House
  42. Vintage House provides assisted living care in Napa, California. It can house a maximum of 6 55 and older adults at a time. With a location at 2541 Vintage Street, in the 94558 area code inside Napa county, Vintage House assists those 55 and older adults who need aid with activities of daily living. Some of the amenities offered by Vintage House may include housekeeping, specialized intervention program and a registered dietitian. Vintage House has an active license by California to provide senior living, with license number 286802049.

    Celebrity Haven Ii Assisted Living Home in NAPA, CA
  43. Celebrity Haven Ii
  44. Celebrity Haven Ii specializes in providing senior assisted living in Napa county, California. It includes a total of 6 studio and one bedroom suites for 55 and over adults. Celebrity Haven Ii may be pet-friendly and may provide assistance with moving around, eating and putting on clothes to any elderly adults living in Napa, CA and surrounding areas. Celebrity Haven Ii is located at 2212 Trower Ave. , 94558 zip code. Celebrity Haven Ii may provide services such as: arts & crafts classes, walking paths and incontinence assistance.

    Linda Falls Guest Home Ii Assisted Living NAPA, California
  45. Linda Falls Guest Home Ii
  46. When looking for senior living in Napa, California, you will find Linda Falls Guest Home Ii as an excellent upscale senior care option. It has a total of 5 assisted living units. It is located at 3679 Parrett Avenue, 94558 zip code and may provide services such as caregivers available 24/7, medication administration and memory care services. Its license number is 286803759. Linda Falls Guest Home Ii provides assisted living not only to Napa residents, but also to all Napa county residents too.

    Choctaw House Assisted Living NAPA, CA
  47. Choctaw House
  48. If you require assistance with daily living, Choctaw House, located at 2504 Redwood Road in the 94558 zip code area can help you or your loved one to find the assistance with daily activities you need in Napa, California. Choctaw House has a total capacity of 6 older adults. It may provide a cafe, highly trained staff and continence management. Choctaw House is licensed with California and its license number is 286800991.

    Rosemont Home Assisted Living Facility in NAPA, California
  49. Rosemont Home
  50. Rosemont Home has a capacity of 15 senior citizens. Rosemont Home may include amenities such as: on-site lectures and guest speakers, walking and jogging paths and dementia care services. It is located at 1000 Monticello Road, and it is fully capable to provide assisted living to Napa, CA older adults. Rosemont Home is licensed with California and its license number is 280100687.

    Creekview Place Senior Care Home Assisted Living Facility in NAPA, CA
  51. Creekview Place Senior Care Home
  52. Located at 2605 Redwood Road, inside 94558 zip code area in Napa county, Creekview Place Senior Care Home provides assisted senior living to Napa, CA senior citizens and may include amenities such as chef-prepared meals, tailored service plans and memory care activities. Creekview Place Senior Care Home can accommodate up to 6 seniors at a time. Creekview Place Senior Care Home has official license # of 286803600.

    Wine Country Senior's Villa Assisted Living in NAPA, California
  53. Wine Country Senior's Villa
  54. Located at 3552 Jefferson St. , Napa, California, 94558, Wine Country Senior's Villa will help any Napa county senior citizens with activities of daily living and may offer services like a hair salon, a licensed nurse and a registered dietitian. Wine Country Senior's Villa can provide long term care and assisted living to a maximum of 6 residents at a time. Its license number is 286801534.

    Celebrity Haven I Assisted Living in NAPA, CA
  55. Celebrity Haven I
  56. Older adults looking for assisted living in Napa, California will find Celebrity Haven I, located at 5950 Haire Lane inside 94558 zip code as a great choice for all of their care needs. Celebrity Haven I is able to care for up to 6 older adults and may allow seniors to stay with pets. California records show that Celebrity Haven I has a license number of 280108992. With services that may include a reading section, personal laundry and an emergency alert system, Celebrity Haven I will be a perfect senior living choice for any elderly person.

    Country Inn Assisted Living Community in NAPA, California
  57. Country Inn
  58. With a location at 1109-b La Grande Avenue in Napa county, Country Inn excels at providing assisted living services for seniors in Napa, CA as well as those who live in surrounding areas. Country Inn may provide amenities such as a studio for arts and crafts, help with medications and scheduled bathroom reminders. Country Inn is capable of providing care to a maximum of 29 Napa elderly adults and provides several levels of care. Country Inn has an official license to provide senior living for Napa, CA residents, with license # 286800367.

Napa, CA Assisted Living & Board and Care Homes

If you love wine, you know Napa, California. If you love Napa Valley, you’ve probably had long weekends wandering through the many wineries and wishing you could stay longer. You may have even taken part in the great debate about which is better, Napa or Sonoma. Well, you’re retired now and instead of just visiting, this could become your new home. There are 25 assisted living facilities and board and care homes you can consider as you imagine the fun you’ll be having, becoming a real Napa wine expert.

With 25 care facilities to consider, you need to winnow your list down to something a bit more manageable. You can look at community size to start, since Napa board and care homes are always small and normally cozier, while seniors assisted living residences in Napa tend to be bigger and possibly very big. Once you have you size preference factored in, decide on the level of care you require. All of these assisted living homes will provide daily housekeeping and laundry service, along with meals and snacks. Many will then offer customized care plans based on your specific needs. Not all will be prepared though to offer memory care for Alzheimer’s and dementia patients. You will find a few in this group that accept pets so here again, if you’re a pet owner you can narrow your focus to just these facilities. Napa, California is more than just great wine, but that’s certainly a great place to start. Now see if you can find an assisted retirement home that feels like home.

Frequently Asked Questions About Assisted Living in Napa, CA

What services are typically offered in assisted living facilities in Napa, CA?

Assisted living facilities in Napa, CA, generally provide a wide range of services designed to support residents in their daily activities while maintaining their independence. These services often include assistance with personal care, such as bathing, dressing, and grooming, medication management, and housekeeping services. Residents typically have access to meals, transportation, and social and recreational activities that cater to their interests and abilities. Some facilities may also offer specialized services like memory care for residents with dementia or Alzheimer’s disease, and wellness programs that focus on maintaining physical and mental health. Some may provide on-site healthcare services or coordinate with local healthcare providers for more comprehensive care.

What should families consider when choosing an assisted living facility in Napa, CA?

When selecting an assisted living facility in Napa, CA, families should consider several key factors to ensure the best fit for their loved one. First, the level of care provided should match the resident's current and anticipated needs, including services for personal care, medical needs, and specialized care like memory care. The location of the facility is also important, as proximity to family, friends, and familiar surroundings can greatly impact the resident's well-being. Additionally, families should evaluate the facility's amenities, activities, and overall environment to ensure it aligns with the resident's lifestyle and preferences. It’s also crucial to consider the staff-to-resident ratio, the qualifications and experience of the staff, and the facility's reputation within the community. Finally, cost and payment options are important, and families should inquire about what is included in the base price and what services might incur additional charges.

What is the process for moving into an assisted living facility in Napa, CA?

The process of moving into an assisted living facility in Napa, CA, generally involves several steps to ensure a smooth transition. First, families should research and tour multiple facilities to find the one that best meets their loved one's needs. Once a facility is chosen, the next step is to complete a thorough assessment, typically conducted by the facility's staff or a healthcare professional, to determine the level of care required. After the assessment, the resident and their family will review and sign the residency agreement, which outlines the services provided, costs, and terms of residence. It’s important to carefully read and understand this contract. The final steps involve planning the move, which includes downsizing, packing, and organizing the resident's belongings. Many facilities offer moving services or can recommend companies that specialize in senior relocations. Coordination with the facility staff is key during this time to ensure a seamless transition.

How do assisted living facilities handle medical emergencies?

Assisted living facilities should be equipped to handle medical emergencies with well-established protocols to ensure resident safety. As a general rule, assisted living facilities should have trained staff available 24/7 who can respond immediately to any emergency. In the event of a medical crisis, staff members should be trained to provide basic first aid, administer CPR, and call 911 if necessary. Facilities often have emergency alert systems in place, such as call buttons in residents' rooms, which allow them to quickly request assistance. Additionally, many assisted living communities have partnerships with nearby hospitals and medical centers, ensuring prompt access to advanced medical care. Family members are typically notified as soon as possible in the event of an emergency. Some facilities also have on-site healthcare professionals, such as nurses or doctors, who can provide immediate care and assess the situation before determining whether hospitalization is required.

What types of activities and social programs are available in assisted living facilities in Napa, CA?

Assisted living facilities in Napa, CA may offer a wide variety of activities and social programs designed to promote engagement, wellness, and a sense of community among residents. These programs may include fitness classes such as yoga, tai chi, or water aerobics, which help residents maintain physical health. Social activities may include group outings to local attractions, arts and crafts sessions, game nights, movie screenings, and musical performances. Some facilities may also host educational workshops, guest lectures, and cultural events that stimulate mental engagement. Religious services and spiritual support may be available as well. Additionally, residents may be able to participate in volunteer opportunities, book clubs, gardening, and pet therapy programs. The goal of these activities is to cater to diverse interests and abilities, ensuring that all residents have opportunities to stay active, connected, and fulfilled.

How do assisted living facilities in California ensure the safety and security of their residents?

Safety and security are top priorities for assisted living facilities. To ensure a safe environment, many facilities are equipped with 24-hour security systems, including controlled access points, surveillance cameras, and alarm systems that monitor for unauthorized entry. Residents often have access to emergency call systems in their rooms and common areas, allowing them to quickly request help if needed. Many facilities employ trained security personnel who monitor the premises and assist in enforcing safety protocols. In addition to physical security measures, facilities often implement comprehensive safety policies that include regular fire drills, emergency preparedness training for staff, and stringent infection control procedures. Staff members should also be trained in de-escalation techniques and first aid, ensuring they are prepared to handle various situations. Family members can be reassured that these measures are in place to protect their loved ones while maintaining a comfortable and supportive living environment.

Assisted Living in other parts of California

More senior living options in Napa:

There are additional senior living options available to Napa elderly residents that can meet various needs and requirements. For senior citizens who are mostly not dependent on caregivers for daily help, senior living communities in Napa, CA can offer well-equipped senior living apartments. For elderly seniors with dementia or Alzheimer's disease, dementia care homes in Napa, CA will provide a secure setting and proper care. An option available to seniors who need nursing care is retirement homes in Napa, CA that offer on-staff nurses and caregiving staff.

Special Accommodations in Assisted Living Facilities in Napa, CA

Religious elderly adults may be able to find faith based assisted living facilities in Napa that may include: Christian, Jewish, Catholic and Presbyterian. Religious services will vary between Napa, CA assisted living facilities and may or may not be offered.

Special accommodations in assisted living may be made for couples, wheelchair bound seniors, deaf, hearing impaired, special needs, blind, visually impaired or otherwise disabled or handicapped Napa and Napa County residents. Dietary accommodations may also be possible for seniors who are diabetic, have high blood pressure, need a low sugar / low salt diet or require Kosher meals. Please inquire at each facility individually.

29 Assisted Living Facilities in NAPA, CA. List of 29 senior living options in NAPA for 2024.

SeniorLivingNearMe.org offers free assistance in finding local assisted living facilities, memory care homes, dementia care homes, Alzheimer's care facilities, 55+ and 62+ senior living communities, nursing homes, retirement homes, residential care facilities, board and care homes, adult foster care, continuing care retirement communities (CCRCs) and other senior housing options.

Calling any toll-free number found on SeniorLivingNearMe.org will connect you to A Place For Mom, our partner who provides senior living placement services. We may be paid a referral fee for referrals to certain communities. A Place For Mom or may not work with the community you are interested in. None of the information offered on this website is guaranteed to be accurate, up-to-date or should be relied upon when selecting any community, or for any advice, including medical or financial advice.

© Copyright Senior Living Near Me. All Rights Reserved

x
 

Fill out the simple form below to instantly request information on:

  • ✓ Pricing & Availability
  • ✓ Amenities
  • ✓ Care Packages
  • ✓ Dining Options
  • ✓ Recreation

We value your privacy. By clicking the red button above, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.